Frequently Asked Questions (FAQs)

Welcome to Asia Vespa Tours – Vietnam Private Tours Led By Women. Below are answers to the questions we receive most often. If you need any further assistance, feel free to contact us via WhatsApp +84 982 416 518 or email info@asiavespatours.com. Our team is available 24/7 to help you plan your perfect Vietnam adventure. These FAQs are based on the services and policies offered by Asia Vespa Tours.

1. Do I ride the Vespa myself?

No. Most of our guests ride comfortably as passengers behind our experienced, licensed local drivers. This allows you to relax, take photos, and enjoy Hanoi without worrying about traffic.

If you hold a valid international motorcycle license and would like to ride yourself, please contact us before booking. We may be able to arrange this on selected routes after an assessment.

2. Are your Vespa tours safe?

Yes. Your safety is our highest priority.

Our tours include:

  • Experienced and licensed local drivers
  • Premium, well-maintained Vintage Vespas
  • High-quality helmets
  • Rain ponchos when needed
  • First-aid kit
  • Professional English-speaking guides
  • Travel insurance where applicable

Our team follows strict safety procedures throughout every tour.

3. Should I book in advance?

Yes. We recommend booking as early as possible, especially during:

  • September to April
  • Christmas & New Year
  • Tet Holiday
  • Weekends

Although last-minute bookings are sometimes available, early reservations guarantee your preferred date and departure time.

4. What should I bring?

We recommend bringing:

  • Comfortable clothing
  • Closed-toe shoes
  • Sunglasses
  • Sunscreen
  • Camera or smartphone

We provide helmets, rain ponchos, bottled water, and other essential safety equipment.

5. What happens if it rains?

Our tours operate rain or shine.

We provide complimentary rain ponchos, and many guests find Hanoi even more beautiful after a light rain.

If severe weather makes a tour unsafe, we will help you reschedule or offer a refund according to our cancellation policy.

6. What is included in the tour price?

Depending on the tour, your booking may include:

  • Hotel pickup and drop-off
  • Vintage Vespa with professional driver
  • English-speaking guide
  • Helmet
  • Rain poncho
  • Food and drinks (on applicable tours)
  • Entrance fees (where applicable)
  • Travel insurance

Please refer to each tour page for specific inclusions.

7. Can children join the tours?

Yes.

Our tours are family-friendly, and we welcome children accompanied by an adult.

Please let us know your child’s age when booking so we can make the necessary arrangements.

8. Are your tours suitable for seniors?

Absolutely.

Many of our guests are between 60 and 80 years old.

Our specially designed passenger seats, experienced drivers, and relaxed pace make our tours comfortable for travelers of all ages.

9. Can vegetarians or vegans join your food tours?

Yes.

We can accommodate:

  • Vegetarian
  • Vegan
  • Gluten-free
  • Halal-friendly
  • No pork
  • No seafood

Please inform us of any dietary requirements when making your booking.

10. What if I have food allergies?

Please let us know before your tour begins.

Our guides will work with local restaurants to provide suitable alternatives whenever possible.

11. Do you offer private Vespa tours?

Yes.

All of our tours are available as private experiences for couples, families, and groups. Private tours can also be customized to suit your interests and schedule.

12. Where do the tours start?

We provide complimentary pickup from hotels located in Hanoi Old Quarter.

If you’re staying outside the Old Quarter, we’ll arrange a convenient meeting point or discuss pickup options with you.

13. How long are the tours?

We offer a variety of tour durations, including:

  • 2.5-hour city highlights
  • 4-hour sightseeing tours
  • 4.5-hour food tours
  • Half-day countryside adventures
  • Full-day experiences

Please check the individual tour page for exact timings.

14. Can solo travelers join?

Absolutely.

Solo travelers are welcome every day.

You may join a small group or choose a private tour.

15. How many people are in each group?

We keep our group sizes small to provide a more personal and enjoyable experience.

Private tours are also available for individuals, couples, families, and larger groups.

16. What makes Asia Vespa Tours different?

Asia Vespa Tours is proud to be one of Hanoi’s original women-led Vespa tour specialists.

We offer:

  • Professional local women guides and riders
  • Carefully planned authentic itineraries
  • Hidden neighborhoods beyond the tourist trail
  • Premium Vintage Vespas
  • Small groups
  • Excellent food stops
  • Friendly local hospitality
  • More than a decade of experience welcoming travelers from around the world.

17. Do your tours visit Train Street?

Many of our city tours include Hanoi Train Street whenever local authorities permit access.

As regulations may change without notice, we cannot guarantee train schedules or access every day.

18. Can I customize my itinerary?

Yes.

Private tours can be tailored to include:

  • Hidden cafés
  • Local markets
  • Historic landmarks
  • Street food
  • Photography stops
  • Shopping
  • Train Street (when accessible)

Simply tell us your interests before your tour.

19. What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • Cash (VND)
  • USD
  • EUR
  • GBP
  • AUD

Secure online payment options are also available.

20. What is your cancellation policy?

You may cancel free of charge up to 24 hours before your scheduled departure.

For cancellations made less than 24 hours before the tour, cancellation fees may apply. Please contact us as soon as possible if your plans change.

21. Do you provide hotel pickup?

Yes.

Complimentary hotel pickup and drop-off are available for hotels within Hanoi Old Quarter.

Guests staying elsewhere will receive a convenient meeting point before the tour.

22. Besides Vespa tours, what other tours do you offer?

In addition to our signature Vintage Vespa experiences, we also offer:

  • Hanoi Jeep Tours
  • Motorbike Tours
  • Bicycle Tours
  • Food Tours
  • Countryside Adventures

This allows you to explore Vietnam in the style that best suits your travel preferences.

23. Is travel insurance included?

Basic travel insurance is included where specified in the tour description.

For international visitors, we recommend purchasing comprehensive personal travel insurance before visiting Vietnam.

24. Can I bring luggage?

Small backpacks and handbags are welcome.

If you have large luggage, please contact us before your tour so we can help arrange secure storage.

25. Why should I book directly with Asia Vespa Tours?

Booking directly gives you:

  • Best available prices
  • Instant confirmation
  • Direct communication with our local team
  • Flexible scheduling
  • Personalized itineraries
  • No third-party booking fees
  • 24/7 WhatsApp support

Contact Us

Asia Vespa Tours – Vietnam Private Tours Led By Women

Website: asiavespatours.com

Email: info@asiavespatours.com

Hotline / WhatsApp (24/7): +84 982 416 518

Our friendly team is available 24/7 to answer your questions and help you create an unforgettable Vespa adventure in Vietnam.